Privacy Policy

Portsmouth Buffets respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use and protect your personal information when you contact us, make an enquiry, place an order or book our catering services.

1. Who We Are

Portsmouth Buffets is a sole-trader catering business serving Portsmouth and surrounding areas.

For privacy and data protection purposes, Portsmouth Buffets is responsible for the personal information collected through our website and catering services.

Phone: +44 7856 571227
Email: info@portsmouthbuffets.co.uk

2. Information We Collect

We may collect information such as:

  • Your name
  • Telephone number
  • Email address
  • Billing or delivery address
  • Event or booking details
  • Number of guests
  • Food preferences and dietary requirements
  • Allergen information you choose to provide
  • Payment and transaction information
  • Communications between you and Portsmouth Buffets

We only collect information that is reasonably necessary to respond to enquiries, provide our services and manage bookings.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide quotations
  • Process and manage bookings
  • Arrange food preparation and delivery
  • Communicate with you about your order
  • Process payments
  • Manage dietary and allergen requirements
  • Maintain business and financial records
  • Meet legal and regulatory obligations
  • Improve our services and customer experience

We will not use your personal information for unrelated purposes without a lawful reason to do so.

4. Payments

Where payments are made through a third-party payment provider, your payment may be processed directly by that provider.

Portsmouth Buffets does not need to store your full card details.

Payment providers may have their own privacy policies and terms governing how they handle your information.

5. Marketing

We will not sell or rent your personal information to third parties.

If we send marketing communications, we will do so in accordance with applicable UK data protection and electronic marketing requirements.

You can ask us to stop sending marketing communications at any time.

6. Sharing Your Information

We may share relevant information with trusted third parties where necessary to operate the business, such as:

  • Payment providers
  • Website or booking service providers
  • Delivery providers, where applicable
  • Accountants or professional advisers
  • Government authorities or regulators where legally required

We only share information where there is a legitimate business, contractual or legal reason to do so.

7. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of storing or transmitting information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Some business, accounting and tax records may need to be retained for longer periods to comply with UK legal requirements.

9. Your Rights

Under UK data protection law, you may have rights including:

  • The right to request access to the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of information in certain circumstances
  • The right to restrict certain processing
  • The right to object to certain uses of your information
  • The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Email: info@portsmouthbuffets.co.uk

10. Cookies

Our website may use cookies or similar technologies to ensure the website functions correctly and, where applicable, to understand how visitors use the website.

Where required, we will ask for your consent before using non-essential cookies.

You can also manage cookie settings through your web browser.

11. Third-Party Websites

Our website may contain links to other websites or services.

Portsmouth Buffets is not responsible for the privacy practices or content of third-party websites. We recommend checking their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Portsmouth Buffets

Phone: +44 7856 571227
Email: info@portsmouthbuffets.co.uk

Serving Portsmouth & Surrounding Areas

Last updated: September 2026